Last Updated: September 20, 2026
NUTRITION EDGE (“NUTRITION EDGE”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how NUTRITION EDGE collects, uses, processes, stores, shares, and protects personal information when you visit or use https://nesupps.com/ (the “Website”), place an order, contact us, or otherwise interact with our products and services.
We aim to handle personal information responsibly and in accordance with applicable laws and regulations of India, including applicable provisions of the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and applicable consumer and e-commerce laws and rules, as and when applicable to our processing activities.
This Privacy Policy should be read together with our other Website policies, including our Terms & Conditions, Shipping & Delivery Policy, and Cancellation, Return & Refund Policy.
1. BUSINESS INFORMATION
Business Name: NUTRITION EDGE
Business Address:
0, 0, NUTRITION EDGE, GT Road, Near HP Petrol Pump, Sita Ram Colony, Samalkha, Panipat, Haryana – 132101, India
Phone: +91 9896278735
Email: support@nesupps.com
Website: https://nesupps.com/
For purposes of applicable data-protection law, NUTRITION EDGE may act as the entity responsible for determining the purposes and means of processing personal information collected through the Website.
2. INFORMATION WE COLLECT
We collect only personal information that is reasonably necessary for the purposes described in this Privacy Policy or otherwise permitted by applicable law.
Depending on how you interact with us, we may collect the following information:
2.1 Information You Provide to Us
This may include:
Full name
Mobile number
Email address
Billing address
Shipping or delivery address
Order details
Products purchased
Transaction-related information
Information provided through customer-support communications
Information submitted through contact forms or other Website forms
Information you voluntarily provide when communicating with us
2.2 Information Collected Automatically
When you visit or use our Website, certain technical and usage information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Website pages visited
Date and time of visits
Referring website or source
Website interaction and usage information
Cookies and similar technology information
We do not intend to collect personal information that is not reasonably necessary for the relevant purpose.
3. PURPOSES FOR WHICH WE USE PERSONAL INFORMATION
We may collect and process personal information for the following purposes:
3.1 Order Processing and Fulfilment
To:
Process and confirm orders;
Verify order information;
Arrange payment processing;
Pack and dispatch products;
Arrange delivery;
Provide order confirmations and delivery updates; and
Provide customer support relating to orders.
3.2 Customer Support
To:
Respond to enquiries;
Resolve complaints and service requests;
Communicate with customers regarding products or orders; and
Maintain records of customer-support interactions where reasonably necessary.
3.3 Website and Business Operations
To:
Operate and maintain our Website;
Improve Website functionality;
Improve products and services;
Understand Website usage;
Maintain security;
Detect technical problems; and
Improve customer experience.
3.4 Fraud Prevention and Security
To:
Detect, prevent, and investigate fraudulent or unauthorized transactions;
Protect our Website, systems, business, and customers;
Investigate suspicious activity; and
Prevent misuse of our services.
3.5 Legal and Regulatory Compliance
To:
Comply with applicable laws and regulations;
Respond to lawful requests from government authorities, courts, regulators, or law-enforcement agencies;
Maintain required business, accounting, tax, and transaction records; and
Establish, exercise, or defend legal rights and claims.
3.6 Marketing and Promotional Communications
Where permitted by applicable law and where consent is required, we may use contact information to communicate information about:
New products;
Offers and discounts;
Promotions;
Product launches;
Educational or informational content;
Brand updates; and
Other marketing communications.
You may opt out of promotional communications as described in the Marketing Communications section below.
4. LEGAL BASIS AND CONSENT
Where applicable law requires consent for processing personal information, we will seek consent in a clear and understandable manner and limit the processing to the purposes for which consent has been obtained.
Where consent is the basis for processing, consent should be provided through a clear affirmative action and should relate to the specified purpose and the personal information reasonably necessary for that purpose.
Where required by applicable law, we will provide information about:
The personal information being collected;
The purpose for which it is being processed;
The services or functions enabled by such processing; and
The available methods for exercising applicable privacy rights or withdrawing consent.
Where processing is necessary for purposes permitted by applicable law without consent, we may process personal information on that basis.
5. WITHDRAWAL OF CONSENT
Where we process personal information based on your consent, you may withdraw your consent by contacting us at:
Email: support@nesupps.com
Where applicable, we will provide a method for withdrawing consent that is reasonably comparable to the method used to provide consent.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawal of consent may affect our ability to provide certain services or features where the relevant processing is necessary for those services.
Where another legal basis permits or requires continued processing, we may continue to process the relevant personal information to the extent permitted or required by applicable law.
6. PAYMENT INFORMATION
Payments made through the Website may be processed through secure third-party payment service providers.
We do not intentionally store complete debit card numbers, credit card numbers, CVV/CVC information, UPI PINs, internet-banking passwords, or similar sensitive payment authentication information on our own systems.
Payment-related information may be collected and processed directly by the relevant payment service provider in accordance with its own terms, privacy policy, and applicable security requirements.
We recommend reviewing the privacy policy of the relevant payment service provider before completing a transaction.
7. SHARING OF PERSONAL INFORMATION
We do not sell or rent your personal information.
We may share personal information with third parties where reasonably necessary for operating our business, fulfilling your orders, providing services, complying with law, or carrying out other permitted purposes.
These parties may include:
Payment Service Providers
For processing and verifying payments and transactions.
Courier and Logistics Partners
For processing, shipping, tracking, and delivering your orders.
Website and Technology Service Providers
For website hosting, maintenance, technical support, security, and related services.
Customer Support and Communication Providers
Where necessary to communicate with you or provide customer support.
Analytics and Performance Providers
Where applicable, to understand Website performance, traffic, usage, and customer experience.
Marketing and Advertising Service Providers
Where applicable and permitted by law, for marketing, advertising, campaign measurement, and related services.
Government and Legal Authorities
Where disclosure is required or permitted by applicable law, court order, regulatory requirement, or lawful government request.
We aim to share only the personal information reasonably necessary for the relevant purpose.
8. DATA PROCESSORS AND SERVICE PROVIDERS
We may engage third-party service providers to process personal information on our behalf.
Where applicable, such service providers may process information only for authorized purposes and subject to appropriate contractual, security, or legal requirements.
We may use different service providers from time to time as our business and Website infrastructure changes.
9. COOKIES AND SIMILAR TECHNOLOGIES
Our Website may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
Keep the Website functioning properly;
Maintain shopping-cart functionality;
Remember preferences;
Improve Website functionality;
Understand Website traffic and usage;
Measure Website performance;
Improve customer experience; and
Support advertising and marketing activities, where applicable.
Some cookies may be essential for Website functionality, while others may be used for analytics, preferences, or marketing purposes.
Where required by applicable law, we will provide appropriate notice and consent mechanisms for non-essential cookies or similar technologies.
You may also manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Website.
10. MARKETING COMMUNICATIONS
Where permitted by applicable law and, where required, with your consent, we may send promotional communications through channels such as:
Email;
SMS;
WhatsApp;
Telephone;
Other electronic communication channels.
These communications may include information about products, offers, discounts, promotions, launches, and other Nutrition Edge updates.
You may opt out of promotional communications at any time by:
Using the unsubscribe option provided in an email, where available;
Following the opt-out instructions provided in the relevant communication; or
Contacting us at support@nesupps.com.
Even after opting out of promotional communications, we may continue sending essential service-related communications, including order confirmations, payment information, shipping updates, delivery information, account-related messages, or other communications necessary to complete or manage a transaction.
11. DATA SECURITY
We take reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
Security measures may include appropriate access controls, system safeguards, secure technologies, and other measures appropriate to the nature of the information and the risks involved.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your personal information, we cannot guarantee absolute security.
Where applicable law requires notification or other action following a personal data breach, we will take the required steps in accordance with applicable law.
12. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or for other purposes permitted or required by applicable law.
We may retain information for purposes including:
Fulfilling orders;
Maintaining transaction records;
Providing customer support;
Accounting and taxation;
Legal and regulatory compliance;
Fraud prevention;
Resolving disputes;
Establishing, exercising, or defending legal claims; and
Maintaining necessary business records.
When personal information is no longer required and there is no legal or legitimate reason to retain it, we will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable law.
13. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request information about the personal information we process about you;
Request correction of inaccurate or incomplete personal information;
Request updating or completion of personal information where applicable;
Request deletion or erasure of personal information where applicable;
Withdraw consent where consent is the basis for processing;
Raise a grievance regarding the processing of your personal information; and
Exercise any other rights available to you under applicable law.
The availability and scope of these rights may depend on the applicable law and the circumstances of the processing.
To exercise an applicable privacy right, please contact:
Email: support@nesupps.com
We may take reasonable steps to verify your identity before processing certain requests to protect your personal information against unauthorized access or disclosure.
14. CHILDREN’S PRIVACY
Our Website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
We do not knowingly request or collect personal information from children except where permitted or required by applicable law and appropriate authorization is available.
If you believe that personal information relating to a child has been provided to us improperly, please contact us at:
We will review the matter and take appropriate action as required by applicable law.
15. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to third-party websites, applications, payment services, social-media platforms, or other external services.
Third-party services may operate under their own terms and privacy policies.
NUTRITION EDGE does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not own or control.
We recommend reviewing the applicable privacy policy of any third-party website or service before providing personal information.
16. INTERNATIONAL DATA PROCESSING
Some technology, hosting, analytics, communication, payment, marketing, or other service providers used by us may process information from locations outside India.
Where personal information is processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and any requirements applicable to such transfer or processing.
17. ORDER AND TRANSACTION INFORMATION
When you place an order through our Website, we may collect and retain information relating to the transaction, including:
Customer name;
Contact information;
Billing address;
Shipping address;
Products ordered;
Order value;
Order date;
Payment or transaction status;
Shipping and delivery information; and
Customer-service communications relating to the order.
This information may be used and retained for order fulfilment, delivery, customer support, accounting, taxation, fraud prevention, legal compliance, dispute resolution, and other permitted business purposes.
18. FRAUD PREVENTION AND LEGAL COMPLIANCE
We may process or disclose personal information where reasonably necessary to:
Detect or prevent fraud;
Detect unauthorized transactions;
Investigate suspicious activity;
Protect customers and our business;
Protect the security of our Website and systems;
Enforce our Terms & Conditions and other policies;
Respond to lawful requests;
Comply with applicable laws and regulations; or
Establish, exercise, or defend our legal rights.
19. GRIEVANCE REDRESSAL
If you have a question, concern, complaint, or grievance relating to your personal information or this Privacy Policy, you may contact us using the details below.
NUTRITION EDGE
Email: support@nesupps.com
Phone: +91 9896278735
Address:
0, 0, NUTRITION EDGE, GT Road, Near HP Petrol Pump, Sita Ram Colony, Samalkha, Panipat, Haryana – 132101, India
We will review and respond to privacy-related grievances in accordance with applicable law.
Where applicable law requires a specific grievance mechanism, we will follow the applicable requirements.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
Our business practices;
Website functionality;
Technology;
Third-party service providers;
Applicable laws or regulations; or
Our data-processing practices.
When we make material changes, we will update the “Last Updated” date at the beginning of this Privacy Policy and publish the updated version on our Website.
You are encouraged to review this Privacy Policy periodically to remain informed about how we handle personal information.
21. CONTACT US
For questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of your personal information, please contact:
NUTRITION EDGE
Address:
0, 0, NUTRITION EDGE, GT Road, Near HP Petrol Pump, Sita Ram Colony, Samalkha, Panipat, Haryana – 132101, India
Phone: +91 9896278735
Email: support@nesupps.com
Website: https://nesupps.com/
© NUTRITION EDGE. All Rights Reserved.
