At NUTRITION EDGE, we are committed to providing genuine and high-quality nutrition and supplement products. If you are not satisfied with your purchase, you may request a return subject to the following terms and conditions.
1. Return Window
Customers may request a return within 7 days from the date of delivery.
2. Return Eligibility
Returns may be accepted if:
– The wrong product has been delivered.
– The product is received damaged or defective.
– The product has a manufacturing defect.
To initiate a return, customers must contact our support team within the 7-day return period and provide their order details along with clear photographs or an unboxing video showing the issue.
3. Return Approval
All return requests are subject to verification and approval by NUTRITION EDGE.
Once the returned product is received and successfully verified, customers may choose either:
– A refund to the original payment method, or
– An exchange
4. Exchange Timeline
Approved exchange products will generally be dispatched within 2–3 business days after verification and are typically delivered within 5–7 business days, depending on the customer’s location.
5. Refund Timeline
Approved refunds will be processed and credited within 5–7 business days to the original payment method. The actual credit timeline may vary depending on your bank or payment service provider.
6. Non-Returnable Items
Returns will not be accepted for:
– Opened or used supplements.
– Products damaged due to misuse or improper storage.
– Products returned without original packaging or proof of purchase.
– Requests raised after the 7-day return period.
7. Cancellation Policy
Orders cannot be cancelled once placed.
8. Contact Us
NUTRITION EDGE
0, 0, NUTRITION EDGE, GT Road, Near HP Petrol Pump, Sita Ram Colony, Samalkha, Panipat, Haryana – 132101, India
Phone: +91 9896278735
Email: nutritionedge2026@gmail.com
Website: https://nesupps.com/